Frequently Asked Questions


Q: What is a printable?

A printable is a digital download template that you purchase, edit and print as many times as you need, for your event. If you like to DIY, printables can save you a lot of money on your event budget. Printable files are available for all of your event needs—invitations, signage, games, programs, menus, tags, labels and more! Try a FREE sample template!

Where Can I Print My Digital Download?

 

Q: What program do I use to edit the digital download?
After you purchase, you will receive an email with a link to log into the (FREE) platform Corjl.com


Q: Where is my digital download on Etsy?
After you purchase, you will receive an email with a link to log into the (FREE) platform Corjl.com

Q: Can I edit the design on my computer, phone & iPad?
Yes. Yes. Yes.

Q: Can you print & ship my photo prop?
Yes, we partnered with an awesome printer. Your prop will be made of a high quality, sturdy, lightweight, sturdy material, that can be used over and over again. The ink and signs are weather resistant, which makes them great for outdoor use! And because of the matte finish, you won’t have to worry about your camera flash reflecting off the board Email us for photo prop printing instructions.

Q. A lot of your items are DIY, is this hard for me to do?
Not at all! We include very easy to follow instructions for all of our DIY projects. And we are available for any questions you have during the DIY process. Plus, DIY projects are super fun! You get to create something and show everyone what a crafty person you are! (Be prepared to receive lots of compliments!)

Q. What are your business hours?
Hours of operation are Monday - Friday: 9AM - 5PM EST. We do respond to questions 7 days a week, within 24 hours.

Q. Can you do a custom design for me?
We love hearing your ideas and the opportunity to collaborate. Please contact us with your idea and lets see if we would be a good match.


Troubleshooting Videos

Watch our YouTube channel for troubleshooting videos and tutorials.


Policies

Return Policy
We do not offer refunds for digital files once they have been emailed or downloaded. Please contact us if you are having any issues with your download and we will be happy to assist you.

Terms of Use
All designs and layouts from Creative Union Design© are for personal, non-commercial use. Illustrations and graphics cannot be duplicated.

Proofing
The customer is responsible to fully proof the design before printing. Creative Union Design is not responsible for printing costs due to reprinting because of mistakes.

Affiliate Links
We love to suggest additional products that can help make your event more fun! We genuinely like these products and are not persuaded to recommend them. Recommended products contain affiliate links. We may receive a small commission for purchases made through these links.


Contact Us

For business inquiries and general questions, contact us.